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WebB2B for MYOB EXO
Take Your Ordering Online with WebB2B
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WebB2B is an online store fully integrated with MYOB EXO Business. It provides convenience and efficiency in customer transactions with a raft of benefits that flow onto your business. It is specially designed to work in wholesale or debtor relationship scenarios, where debtor custom pricing and tight integration with EXO sales orders is a priority.
Benefits and Features
Benefits
Increased Sales Volumes and Order Flexibility
Having an online web-store puts you one step ahead of your competition. Customers can get online, search for what they want and place an order in the time it takes your competition to put the customer on hold while they check if there is any product in stock. Being open 24/7, 365 days a year is a real boon to clients who are outside your time zone or who simply work late and wish to place orders after the close of business.
You can still retain your traditional means of order placement; phone and fax, but your customers most likely will embrace your new online ordering system once they see how easy it is. Even better for you, the order information automatically enters your EXO accounting system with no margin for error from re-entering data.
Save Time
You will save time in more ways than one. Eliminate the need for double data entry associated with phtac.one and fax orders. Customers will be able to find product information, logically categorised to answer their specific questions. Provide as much information as you like. With the ability to attach as much data in PDF, Word format etc., and thumbnails that expand into fully detailed pictures, your customers will not need to call you to find out whether your item comes in blue, is in stock in their required quantity or meets a particular specification.
Once they are satisfied, they simply press a button and sales order is generated at your end. Of course, your customers too will appreciate the time that they are saving as much as you.
Full Visibility, Regulated Control, Efficient Warehousing
You specify whether customers can see full stock level details, whether a product is in stock or not or no stock information whatsoever. Customer specific pricing is automatically applied due to the integration with EXO. Updating or discontinuing stock in EXO? No problem; all changes are immediately reflected in WebB2B, as they share the same database.
This increased operational visibility extends not just to your customers but also to your suppliers should you wish it. One of our clients allowed their suppliers to see stock levels in order to suggest re-orders, thereby achieving 'just in time' production whereby stock came off the ship and onto a truck to go straight out to the customer, doing away with the need to house the product in a warehouse. It is possible to reduce the warehouse cost and space required.
The system can be customised to be as open or closed as you require.
Boost Your Credibility
Impress your customers with your advanced e-commerce platform. Enjoy a system that allows clients not only to see what is on your website, but to buy from you with convenience and safety, which will help drive sales and ultimately is the reason for having a website in the first place. Why would your customers buy from your competition when it is so much easier to buy from you?
Features
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Case Studies
Clearpond
The Business Issue
Clearpond WaterGarden World is an importer and supplier of products that create and enhance aquatic environments such as fountains, pumps and pool products.
As their existing webstore at the time did not support special customer specific pricing, Clearpond recognized a need for an e-commerce platform that would address this deficiency. Mary Watterson from Clearpond sought out KKL's WebB2B for EXO.
The Solution
"We started looking at WebB2B and found it to be compatible with our need to respect various detailed discount structures. We have on average 20 different discount structures between different stock groups. From there, it is separated by customer and on top of that we have specific pricing rules; a particular customer will get a discount on one particular stock item amongst thousands, when they are purchasing online. The system had to show a particular item at the customer’s special price or they won’t buy. Now that the system is in place, people view all products at their special price, they press a button and it goes through on their account."
Clearpond undertook a lot of due diligence before purchasing.
"We wanted to check the background of the service provider, which is why we took long time to give the go ahead. We'd been burned before with people promising but not delivering". After satisfying themselves that KKL were reputable and going to deliver, the system was put in within two weeks.
Summary
The client required detailed special pricing which the system delivered.
Highlights
"The main highlight is that it simply works. The intro page and site looks good and it is good to know that it will be continually upgraded and that it is not costing me extra for those upgrades. Customers can see previous orders and invoices and are able to set up their own standard purchase order in the system. It's great to see all of these features."
Testimonial
Having used the system for some time, Mary can now endorse the product.
"WebB2B has met all our requirements and looks very presentable. It is nice to be able to show the products off. I gave KKL a template and basically asked them to make my web page look like that, which they did and we got the exact result we wanted. We are happy now with the special pricing and the after sales support".
-Mary Watterson, Clearpond
www.clearpond.com.au
Novus Chemware
The Business Issue
After several years of steady growth, Novus Chemware, a supplier of products to Chemists and Pharmacists, increasingly found barriers to ordering were arising, especially with rural or interstate customers due to the time difference. Data duplication was also causing unnecessary headaches.
"We have regional customers from country WA, as well as the Northern Territory, South Australia and Queensland as well. Because we needed easy access for customers to search our products and the opportunity to place orders after hours and between rep calls, we were attracted to WebB2B."
The Solution
WebB2B was implemented within a week eliminating many of the duplicate data issues. Support was provided to begin voluntary customer migration to the new platform.
WebB2B is great for them mainly to search if we’ve got a particular product and want to place an order, and it keeps the customer in contact during the time in between rep visits. Sometimes our rep can’t get out easily and there are 6, 8 or 12 weeks in between visits.
Summary
Because of the new WebB2B system, many rural customers who were finding it increasingly difficult to place orders suddenly found many of their ordering issues had been resolved. For Novus, this minimized the risk that a customer would switch to a competitor.
Highlights
"The graphics are good and clear and the pictures too. Once you get the categories and sub-categories sorted, it makes it easier for the customer to find things. I have to say the pictures come up quickly.From my point of view, one of the biggest advantages is that since it is linked to our Exonet software, there is very little I need to change; most of it is automatically done. Discounts and new products are automatically shown and if we discontinue a product, we just remove it from the database and it’s gone from the website. There are very few things we have to touch as long as products are added to the right place. That’s the beauty of it.
I must say the support is very good; it is very easy to get through. They have remote access into our system and errors are fixed pretty quickly."
Testimonial
"Novus Chemware is a middle-sized WA company which has been growing over the past 7 years. We had come to a stage that we need to be more accessible for our customers, particularly those who live in rural areas.
We had to firstly improve my accounting software and finally chose MYOB Exonet. One of the reasons was the affiliation of an e-commerce software company, KKL and the biggest factor was its link to the Exonet database. The objective was to minimise duplication of data , stock and customers between two aspects of the business (In-house and e-commerce).
I was simply amazed how easy it was to setup and almost straight away, the website was up and going. As always, with anything new, there were a number of teething issues, particularly that we needed to have things done differently, which were all taken aboard and accommodated. There were no complaints from the KKL team saying “it can’t be done!” but a positive attitude that something will be done. And it was.
I appreciate the support from KKL and am very pleased with the end result. I look forward to the continual improvement of the Web2web software."
- Bruce Sherry
Managing Director
Novus Chemware
www.novuschemware.com.au
Read all of our WebB2B testimonials here.
Licensing
WebB2B is licensed on a per-EXO database basis. One license is required for each EXO database you wish to connect to. An annual fee for support and maintenance also applies.
- WebB2B License: $3,995
- Annual fee: $599 (payable in first year)
- Installation and configuration: $150 p/h (typically two to three hours)
- Customisation: $150 p/h
- Implementing your design (ie. layout and colours): $150 p/h (typically two to six hours, but varies greatly depending on the complexity of your requirements)
While you are paying the annual fee you get free access to all new versions of WebB2B as they are released, plus telephone support.
All prices are GST exclusive.
Customisation
If WebB2B doesn't do what you want out of the box, don't worry! KKL is willing to customise WebB2B to your needs, based on a consultation, specification and quote.
System Requirements
- Microsoft SQL Server 2000, 2005 or 2008 (or equivalent Express Edition)
- Microsoft Windows Server 2003 or 2008, 32 bit or 64 bit (Windows XP will also work, but with less features and performance)
- MYOB EXO 6.2+
- Reasonable ADSL Internet connection
Yes! I'd Like to Find Out More
For a no obligation consultation to explore what WebB2B could do for your business, please contact us.
To download the WebB2B cost structure document, click here.
To download the WebB2B datasheet, click here.
To download the WebB2B user's manual, click here.
To take advantage of our limited time FREE trial, click here.