Business applications, systems integration, reporting and customisation.
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Microsoft CRM is a premier Customer Relationship Management (CRM) system from Microsoft. It combines best-of-breed features and full Outlook integration with a small-to-medium size business price tag. Installations can begin from the 5-user Workgroup Edition.
It easily handles marketing, sales, follow-ups, mail merge and a lot, lot more.
KKL offers an affordable Microsoft CRM rollout service, covering design, planning, implementation, customisation and management. Once your initial setup is complete, KKL offers four levels of CRM support for your peace of mind.
Read more about sales and marketingwith Microsoft CRM.
KKL consultants are available to visit you on your premises and demonstrate Microsoft CRM at no obligation.
We are able to produce approximate costings for a CRM solution quickly, with accurate pricing available after a proper scoping and requirements gathering is done.
Microsoft CRM out of the box is a powerful product, however most companies can greatly increase return in investment by customisating the entities, forms and lists in CRM and by automating work flows throughout the organisation.
If you have an existing Microsoft CRM installation, KKL offers a technical development service, that your current provider might not offer.
Imagine that you want any new lead created in CRM to be automatically assigned to a sales person based on the industry of the lead, and a follow up phone call should be booked from your general manager to call them, if they are rated as a "high value lead".
KKL can implement custom workflows (not even requiring programming) to achieve this. We can do this quickly and reliably. Imagine what else could be achieved in your CRM by automating workflow.
You use Microsoft CRM extensively for lead generation and contact management, however you prefer to use a more powerful accounting package to manage supply, invoicing and general ledger.
With some custom development, KKL can implement one- or two-way synchronisation between Microsoft CRM and your accounting package. No more double-entry of data! In fact, KKL already offers such an integration to MYOB's Exo Business accounting platform, called CRMConnect.
If you have the need for simple to advanced CRM customisation, please contact us.
There is a large user community built around Microsoft CRM, and many free addons available including:
To learn more about the Microsoft CRM product, we recommend viewing the data sheetand visiting Microsoft's CRM website. We suggest that you try their free trial.